How to Configure the Citizen Evidence Share App

This article provides step-by-step instructions for configuring the Citizen Evidence Share App to manage access privileges for external users (citizens).

The Citizen Evidence Share app enables external users (citizens) to securely submit content via a media request. When this app is disabled, all associated requests are automatically turned off.

For a more detailed explanation, please refer to the article Understanding Citizen Evidence Share in VIDIZMO.

Prerequisites

• To configure this app, ensure that you are a member of a group with Citizen Evidence Share permission.
• To proceed, you must configure the Authentication App in the VIDIZMO portal. For detailed instructions, refer to the article How to Add Authentication App for Password less API Authentication.

Configure Citizen Evidence Share App

In your VIDIZMO portal, follow the steps to configure the Citizen Evidence Share app.

1. Open the navigation menu via the button on the top left.

2. Select the Admin dropdown.

3. Select Portal Settings.

4. Select Apps.

5. Select External Access.

6. Select the settings icon on the Citizen Evidence Share app.

7. In the Authentication App Details section, provide the following fields:

   • App ID Enter the Application ID from the Authentication App, which you obtained during the configuration process.

   • Client Secret Enter the Client Secret from the Authentication App, which you received while configuring the Authentication App.

8. In the Upload Configuration section, provide the following fields:

   • Allowed Format Select the media formats you wish to allow for upload via the external link.

   • Individual File Size Limit Specify the maximum file size, in MB, allowed for each individual file uploaded through the external link.

   • Total File Size Limit Define the total size limit, in MB, for all files uploaded via the link. Ensure the total does not exceed the portal's storage capacity, as this may result in failed uploads.

9. Select Save Changes.

10. Enable the app by turning on the toggle.

Once the Citizen Evidence Share app is enabled, you can now create media requests in your VIDIZMO portal.

NOTE: The term "media" in "media request" is our thesaurus configurable term and can be replaced with "evidence" when used in the DEMS portal.

To learn more about exploring and submitting media requests, refer to the article How to Submit Evidence Using Citizen Evidence Share in VIDIZMO.